CoinCardX makes customer support simple and accessible with two options — the Support Ticket system and Live Chat support. Whether you need technical help, have questions about transactions, or want quick assistance, you can easily reach the support team from your dashboard.

Step 1: Access Support Options

• Log in to your CoinCardX Dashboard.

• From the top menu, click on More → Support Ticket.
  
  

Step 2: Create a Support Ticket

• On the Support Ticket page, click the Create Ticket button.

• Fill in your query details (Subject, Description, etc.) and submit.

• You can track your ticket status (e.g., Answered, Pending, or In Progress) directly from the same page.
  📷 [Screenshot showing Ticket List with "Create Ticket" button]

Step 3: Use Live Chat for Quick Help

• In the bottom right corner of the dashboard, you’ll see the Live Chat icon.

• Click it to instantly connect with CoinCardX support agents.

• This option is ideal for urgent questions or quick troubleshooting.
  📷 [Screenshot showing live chat icon at the bottom right]

Why Use CoinCardX Support?

• Fast response times

• 24/7 assistance

• Secure communication

• Trackable ticket history

With these options, CoinCardX ensures you always have the help you need, whenever you need it.