Privacy Policy for CoinCardX

At CoinCardX, your privacy and the security of your personal information are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (www.coincardx.com) and use our services. By accessing or using CoinCardX, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of personal and technical information to provide you with our services, enhance your experience, and ensure secure transactions:

• Personal Information: When you sign up for an account, we collect personal details such as your name, email address, phone number, date of birth, and country of residence. We also collect additional information you provide during the account verification process.

• Transaction Information: We collect information regarding your transactions, including payment method, transaction history, amounts, recipients, and dates of transfers. This data is essential for processing payments and maintaining accurate records.

• Technical Information: To optimize our platform and enhance your experience, we gather technical data such as IP addresses, browser types, operating systems, device details, and information about your interaction with our website through cookies.

• Cookies: We use cookies to enhance functionality, provide a personalized experience, and analyze site traffic. You can manage or disable cookies through your browser settings, though this may impact your experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create, maintain, and manage your CoinCardX account, including providing access to virtual credit cards, crypto transfers, and other financial services.

• Transaction Processing: To process payments, handle money transfers, and ensure that your financial transactions are secure and accurately recorded.

• Improving Our Services: To enhance our platform’s functionality, security, and user experience by analyzing trends, troubleshooting, and responding to feedback.

• Communication: To send you important updates, account notifications, and marketing communications, based on your preferences. You can opt out of promotional emails at any time.

• Legal Compliance: To comply with applicable laws, prevent fraud, protect against financial crimes, and ensure the safety of our platform.

3. Data Security

We employ robust security measures to protect your personal and financial information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure servers, and regular security assessments. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your data with trusted third-party providers who assist us in operating our platform and providing services, such as payment processors, identity verification partners, and technical support providers. These partners are required to protect your data and only use it for the purpose of assisting CoinCardX.

• Legal Compliance: We may disclose your information in response to lawful requests from authorities, such as subpoenas, court orders, or other legal processes, to comply with applicable laws or protect our rights.

5. Your Rights and Choices

You have several rights regarding your personal information:

• Access and Correction: You can access and update your personal data anytime through your CoinCardX account settings.

• Account Deletion: If you wish to delete your account, please contact our customer support team. Note that we may retain certain information for legal or operational reasons, even after account deletion.

• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When your data is no longer needed, we will securely delete or anonymize it.

7. International Data Transfers

As CoinCardX operates globally, your personal data may be transferred to and processed in countries outside your home country, which may have different data protection laws. By using our services, you consent to the transfer of your information to such countries, where applicable.

8. Children’s Privacy

CoinCardX does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information.

9. Updates to This Privacy Policy

CoinCardX reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated date indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

CoinCardX Customer Support
Email: support@coincardx.com